fb678's Privacy Policy

1 General Overview

fb678 ("we", "our", "platform") operates a trusted online casino and sports betting platform for players in Bangladesh. When you use our website, certain information reaches us. This privacy policy clearly explains what types of information we collect, how we use it, who we share it with, and how you can maintain control over your information.

By creating an account or using our services on the platform, you will be considered to have agreed to the terms of this privacy policy. This policy may be updated periodically; in the event of changes, we will notify you to the best of our ability. The latest version will always be available on this page.

2 What Types of Information We Collect

fb678 collects the following types of information to properly operate its services:

a) Identity Information:

• Full name and date of birth (for age verification)
• National ID or passport number (for identity verification where applicable)
• Permanent address

b) Contact Information:

• Mobile number
• Email address

c) Financial Information:

• bKash, Nagad, Rocket, or Upay account numbers (provided for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

d) Technical Information:

• IP address and device type
• Browser type and version
• Website usage time and session data
• Cookie and local storage data

e) Gaming Activity Information:

• Betting history, game types, and results
• Bonus and promotion usage records
• Account login history

3 Purpose of Data Collection

fb678 uses your information only for the following legitimate purposes:

• Account Management & Verification: To confirm your identity and keep your account secure.
• Age Verification: To ensure services are provided only to those aged 21 or above.
• Transaction Processing: To correctly complete deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues and answer your questions, via 24/7 live chat and email.
• Fraud Prevention: To detect and prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming: To identify problematic gaming behaviour and provide necessary support.
• Technical Improvement: To improve platform performance and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

4 Data Storage & Security

fb678 takes industry-standard technical and organisational measures to keep your personal information secure:

• SSL Encryption: All communications on our website and services are encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on servers with a high level of security.
• Access Controls: Only authorised personnel can access your personal information.
• Regular Security Reviews: Our systems undergo regular security audits.
• Password Hashing: Your password is never stored in plain text — it is always encrypted.

However, no online service can guarantee 100% security. Please keep your account password private, and if you notice any suspicious activity, inform the fb678 support team immediately.

We retain your information only for as long as necessary to provide services and meet our legal obligations.

7 User Rights

As a user of the fb678 platform, you have the following rights:

• Right to Access: You may request a copy of your personal information held by us at any time.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances (such as after closing your account), you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for a specific purpose.
• Right to Data Portability: You may request your information in a common digital format.
• Right to Object to Automated Decisions: If a decision about you is made through a fully automated process, you may request that it be reviewed by a person.

To exercise these rights, contact us at the support email: [email protected]

8 Protection of Minors' Information

fb678 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors. Age verification measures are in place during the registration process.

If we become aware that information from a minor has been collected by mistake, we will delete that information immediately and close the relevant account.

13 Privacy-Related Contact

If you have any questions or complaints about your personal information, this privacy policy, or your rights, please contact us. fb678's data protection team will review your request as quickly as possible.